The Landing List
Case Study

The landing list is a specialized mobile application designed to digitize the entire process of finding and booking home and vehicle maintenance professionals.

It functions as a verified, streamlined platform, directly connecting certified service providers like plumbers, mechanics, and electricians with customers.

This allows users to book urgent or scheduled repairs conveniently at their doorstep, eliminating traditional hassles.

The traditional method of finding maintenance workers was slow, stressful, and fundamentally unreliable for customers. Lacking confidence in unvetted providers, customers faced slow response times, which was critical during emergencies. Pricing was highly opaque and non-standardized, leading to unexpected costs and potential price gouging. The process was inconvenient, demanding multiple calls and wasted time waiting for technicians to arrive within vague, unpredictable time windows. Overall, the system suffered from a critical lack of trust, speed, and transparency.

• Injected technology and structure into the fragmented maintenance industry.
• All service providers undergo mandatory background checks and skill verification.
• Professionals are continuously audited using customer rating systems.
• Users can instantly book a service via real-time matching and dispatch.
• Matching is based on the professional’s skill and proximity to the user.
• Provided transparent, upfront cost estimates based on standard job categories.
• Enabled GPS tracking of the professional en route, eliminating long waiting times.

• Ultimate Convenience: Book a vetted professional in under a minute, 24/7.
• Location Service: Services are delivered directly to your home or vehicle location.
• Trust & Safety: All service providers are verified and uphold professional conduct.
• Informed Choice: Users can check ratings and reviews before confirming a booking.
• Financial Clarity: Receive upfront, standardized price estimates and transparent quotes.
• Secure Payment: Enables secure, convenient in-app payment transactions.
• Speed & Reliability: Guarantees faster response times via optimized, geo-based dispatching.